AFB Practice Roundtable: Review of the Implementation of the New APP Fraud Requirements

AFB will partner with Kroll for a practice roundtable focusing on how firms who provide services to retail customers have managed the implementation of the Authorised Push Payment (APP) Reimbursement Scheme. The requirements came into force on 7 October 2024 and apply to eligible payments made by a consumer where the payment is executed by a payment service provider (PSP) through either the Faster Payments scheme or CHAPS.

Why attend?

This roundtable will provide members with an opportunity to discuss the scope of the rules and the challenges and practical issues of the requirements.

AFB will circulate an agenda and series of questions to attendees in advance which will be used to aid discussions. The roundtable will focus on the key topics below:

• Market challenges with implementation
• Effectiveness of the rules
• Reimbursement requirements
• Vulnerable customers and the consumer standard of caution
• Communication with customers
• External reporting

The Chatham House Rule will apply to this event to encourage open dialogue and discussion.

There will be breakfast and networking from 08:30 before the roundtable discussion commences at 09:00.

Please note that capacity for the roundtable is limited to 22 members and one person per member bank.

Who should attend?

This session is aimed at Compliance and Legal teams and those responsible for external fraud across first and second lines of defence of member banks providing retail services.

Speaker

Laura Walster, Senior Vice President, Regulatory Consulting – Kroll

Logistics

Cost:        Included in AFB membership (no fee)

Format:     Kroll, The News Building, Level 6, 3 London Bridge Street, SE1 9SG

Date:        Thursday 13 February 2025

Time:        09:00 – 10:30 (breakfast & networking from 08:30)

If you would like to submit a question or have any specific areas that you would like the session to address, please send them to AFB at secretariat@foreignbanks.org.uk  You will receive details on how to join this session a week before the event.