• Visit the AFB website – www.foreignbanks.org.uk
• Click on the member log in icon on the right hand side of the page menu (Circled in red in the image below)

• A log in pop up window will appear – complete all details

• Visit the AFB website – foreignbanks.org.uk
• Click on the Register icon on the page menu (Circled in red in the image below)

• Complete the member portal registration form
• Ensure you choose your correct bank from the dropdown list in the ‘Bank Name’ field – click in the box and start typing
• Your registration will be approved by AFB and you will receive a welcome email once complete, and you will then be able to log into the member resource area, member portal, and book events
• Confirmation emails may get caught in spam/junk folders, so please check these if not received
• Any issues, email secretariat@foreignbanks.org.uk

• Yes – if you do not have an account with AFB, you are still required to create a profile in order to be to be able to register yourself and/or your colleagues to AFB events and view documents on the resource library

• Your primary work email address – please note personal email addresses are not accepted. After registration – this email address becomes your username when you next log in

• Visit the AFB Website – foreignbanks.org.uk
• Click on the member log in icon 
• A log in pop up window will appear
• Your work email address is your username
• Click on Recover your login details/create a password (circled in red in the image below)

• Follow the instructions on the screen to be sent an email with your password reset link
• Emails with the link to reset your password may take a few minutes and may get caught in spam, so please do check this
• Any issues, email secretariat@foreignbanks.org.uk

• Go to the AFB website – www.foreignbanks.org.uk
• Log in to your account
• Go to ‘Members Portal’
• Under ‘My Profile’ click on ‘Change Email’ below your email address – fill in your old email address and new email address and click ‘Update’
• Please note that this is the email address you need to use to login to your profile area. If you change it, you will receive an email with a link to validate your new account email. You will need to click on the secure link to complete the process before you can login again
• Please note that the email you register with must be your work email address
• Confirmation emails may get caught in Spam/Junk folders, so please check these if not received

• Go to the AFB website at Home – AFB (foreignbanks.org.uk)
• Log in to your account
• Go to ‘Members Portal’
• Under ‘My Profile’ click on ‘Platform/Interest’ – tick the boxes next to the interest fields to ensure you receive information on the correct topics

• Please send us an email to secretariat@foreignbanks.org.uk with the details – if you or colleagues move to a new member bank – we can amend profiles and to keep their interest fields and past event or committee membership records

• Please send us an email to secretariat@foreignbanks.org.uk with the details and we will make the changes for you

• Our monthly newsletter, called the AFB Round Up is sent out on the first Thursday of each month to all our registered members automatically. No separate registration is necessary if you wish to no longer receive the newsletter, you can unsubscribe by clicking on the ‘Unsubscribe’ link at the end of the email
• The monthly Round Up can also be found on the AFB website in the News section here

• Go to the AFB website at Home – AFB (foreignbanks.org.uk)
• Click on the member log in icon on the right hand side of the Page Menu (Circled in red in the image below)

• Once logged in, hover your mouse cursor over the ‘Practice and Events’ / ‘Events and Training Calendar’ menu point (pictured below)

• Select the Events and Training Calendar from the dropdown menu
• Choose relevant event or training course
• Click on the book event button in the blue box at the top of the page
• Follow booking instructions

Further Details:

• Please enter the attendee details in the form and press the ‘Save Attendee’ button to register the attendee for this event. You can register multiple attendees for events. When the first attendee has been registered and saved, use the ‘Add more attendees’ button to register additional people. The ‘Add more attendees’ button will appear after you have saved each delegate
• In the form you have an option to select ‘I am attending’ to populate your information in the form. This box is ticked by default so if you are not attending and you wish to register a colleague, please untick the checkbox. To add a delegate from your organisation, complete the Last Name field and a list of relevant individuals should appear, you should choose the correct person and click Save Attendee
• To note, if the name does not appear, it’s likely that this individual is not registered with the AFB and you should email secretariat@foreignbanks.org.uk
• You can reserve a place for people within your organisation even if you haven’t confirmed who should attend. Please choose the ‘Name of attendee is not known yet’ tick box
• To note, you can only register individuals who are part of your organisation. You will only be able to see ‘I am attending myself’ option if aren’t already registered as attendee on the event

• Click here to view the AFB Events and Training Calendar

• Go to the AFB website at Home – AFB (foreignbanks.org.uk)
• Log in to your account
• Go to ‘Members Portal’
• Under ‘My Profile’ click on ‘Events’. A full list of your event bookings can be found on this page

• Choose relevant event or training course from the AFB Events and Training Calendar
• Click on Book event button at the top of the selected Event page
• To add a delegate from your organisation, enter the last name of the relevant indivudual in your organisation in the ‘Last Name’ field. A list of relevant individuals should appear, simply choose the correct person and click Save Attendee
• The name of the colleague should come up in field as soon as you start to type, choose the individual and the details should be populated automatically.
• If no name is suggested, the individual is not yet registered in the AFB database/website. In this case the person can be registered on the website (See FAQ for Member Portal). Once the registration is confirmed and authorised by AFB staff the booking can be completed
• Alternatively, please send an email to secretariat@foreignbanks.org.uk with a request for the person to be registered

• A confirmation email is automatically generated and sent to the email address of the booker
• Booked events can also be checked on the Members Portal of the attendees under My Profile / Events
• Should you not receive a confirmation email or you unable to find a record on the member portal, please email secretariat@foreignbanks.org.uk to check

• Joining instructions are sent out twice before events; one week before the event and the day before the event
• If you don’t receive joining instructions, please check your spam or junk folder. If you are still unable to locate the joining instructions, please email secretariat@foreignbanks.org.uk as soon as possible. The AFB does not take responsibility for the non-arrival of joining instructions

• Please click on the registration link in the joining instructions sent to your registered email address after registering – the automated response will contain both the invite link and the dial in options – you can simply dial in by phone
• Alternatively, the invite link can be sent to a personal email address from where it can be accessed without any problems

• The slide deck and recordings are shared with all registered attendees following the session
• For events with no additional attendance fee, the slide deck and recordings can be found either in the Resource Library or on the Past Events page.  You will need to log in to view

• The event is now closed and no longer open for bookings
• Should you wish to book a place, send an email to AFB at secretariat@foreignbanks.org.uk and we will try and accommodate your request if there are places

• Once an event is fully booked, the AFB operates a waiting list for members who are interested in attending. If a place becomes available, the AFB team will contact you via email

• Please let us know as soon as possible by emailing secretariat@foreignbanks.org.uk.  Please ensure you make a note of the AFB Event Booking Terms and Conditions regarding cancellations and refunds
• To note, the AFB does accept substitutions should you been unable to attend, please ensure you provide details when you contact us

• On the Resource Library homepage, you can choose one of the AFB Platforms, Policy & Regulatory Affairs or AFB Documentation. Each section provides an overview to help with your selection
• You can also filter the content on the Resource Library by file type and date